IVO GROUP
ONE CALL.
EVERY SOLUTION.
COMMERCIAL CONSTRUCTION & PROPERTY SERVICES
CONSTRUCTION • MAINTENANCE • EMERGENCY RESPONSE • SPECIALTY SERVICES
IVO Group supports commercial properties and projects through construction, ongoing property services, emergency response and specialty solutions—all through one commercial resource.
01
COMMERCIAL CONSTRUCTION
02
PROPERTY SERVICES
03
EMERGENCY RESPONSE
04
SPECIALTY SERVICES
BUILT AROUND COMMERCIAL PROPERTIES
MORE THAN ONE TYPE
OF PROPERTY NEED.
MORE THAN ONE WAY
OF SUPPORTING IT.
01 / COMMERCIAL ENVIRONMENT
IVO Group is a family-owned commercial construction and property-services company built around the changing requirements of commercial properties, tenant spaces and the people responsible for them.
Commercial properties rarely create only one type of requirement. A space may need to be improved before a tenant moves in, repaired while the property is operating, modified as requirements change, secured following unexpected damage, or updated as ownership and tenant priorities evolve.
IVO Group was structured around that reality—creating multiple applicable commercial service paths through one company relationship.
WHY IVO IS STRUCTURED DIFFERENTLY
THE PROPERTY STAYS. THE REQUIREMENT CHANGES.
A commercial property can create very different requirements throughout its lifecycle. The contractor needed for an improvement may not normally be the company called for a repair. The company handling routine property work may not be the first call when unexpected damage occurs. And an unusual modification may not fit neatly into any standard service category.
IVO Group was built to create a broader commercial resource across those situations. Instead of defining the relationship around only one type of project, the appropriate service path can depend on what the property requires at that particular time.
01
TENANT CHANGE
A commercial space needs to be prepared, improved or modified around changing tenant requirements.
03
PLANNED IMPROVEMENT
Ownership, management or the tenant wants to improve or update part of the property.
05
UNEXPECTED DAMAGE
A commercial property needs applicable securing, temporary protection or subsequent repair following an unexpected event.
02
PROPERTY REPAIR
An existing component, finish or area of the commercial property requires corrective work.
04
ONGOING PROPERTY NEED
Repairs, turnover work or other applicable property requirements arise during normal operations.
06
UNUSUAL REQUIREMENT
A commercial project or modification does not fit neatly into a standard construction or maintenance category.
PROPERTY MANAGEMENT • PROPERTY OWNERS • ASSET TEAMS • FACILITY & OPERATIONS TEAMS • COMMERCIAL TENANTS • GENERAL CONTRACTORS • DEVELOPERS
BUILT AROUND THE PEOPLE RESPONSIBLE FOR COMMERCIAL PROPERTIES
START WITH WHAT THE PROPERTY NEEDS.
The client does not need to begin by determining which service category applies. Start with the property, project or condition. From there, the applicable IVO Group service path can be identified.
01
BUILD
COMMERCIAL CONSTRUCTION
PLANNED COMMERCIAL IMPROVEMENTS & CONSTRUCTION
For applicable tenant improvements, commercial renovations, interior construction and defined commercial project scopes.
IMPROVE • BUILD • RENOVATE
02
MAINTAIN
PROPERTY SERVICES
ONGOING COMMERCIAL PROPERTY SUPPORT
For applicable repairs, property needs, tenant turnovers, maintenance-related work and ongoing physical property requirements.
REPAIR • MAINTAIN • SUPPORT
03
RESPOND
EMERGENCY PROPERTY RESPONSE
UNEXPECTED COMMERCIAL PROPERTY DAMAGE
For applicable securing, temporary protection, stabilization and follow-up repair when unexpected property damage creates an immediate physical requirement.
SECURE • PROTECT • REPAIR
04
SOLVE
SPECIALTY SERVICES
NON-STANDARD COMMERCIAL REQUIREMENTS
For applicable modifications, multi-trade assignments and commercial scopes that do not fit neatly into a standard service category.
ADAPT • MODIFY • SOLVE
FOUR SERVICE PATHS. ONE COMMERCIAL RESOURCE.
The appropriate path depends on the property, the requirement and the applicable scope.
ONE COMMERCIAL RELATIONSHIP. DIFFERENT REQUIREMENTS OVER TIME.
The first reason a client contacts IVO Group may be completely different from the next. A construction project can lead to future property needs. A repair can reveal an improvement opportunity. A tenant change can create multiple applicable scopes. An unexpected issue may require temporary protection followed by permanent repair.
START WITH ONE REQUIREMENT. BUILD THE RELATIONSHIP FROM THERE.
Every assignment is an opportunity for IVO Group to demonstrate how it communicates, coordinates and supports the applicable work.
The goal is not to force every requirement into the same service category. The goal is to remain a useful commercial resource as the property's needs change.
FAMILY OWNED. COMMERCIAL FOCUSED. BUILT AROUND THE RELATIONSHIP.
EXPLORE THE FOUR IVO GROUP SERVICE DIVISIONS
01 COMMERCIAL CONSTRUCTION
02 PROPERTY SERVICES
03 EMERGENCY RESPONSE
04 SPECIALTY SERVICES
01 / Commercial Construction
COMMERCIAL CONSTRUCTION & IMPROVEMENTS
IVO Group supports commercial construction and improvement scopes across tenant spaces, existing properties and active commercial environments.
From interior build-outs and tenant improvements to finishes, demolition and defined multi-trade scopes, the work is approached around the needs of the property, tenant and project team.
TENANT IMPROVEMENTS
Interior modifications and improvements supporting changing commercial tenant requirements.
COMMERCIAL RENOVATIONS
Improvements to existing commercial environments, finishes and functional areas.
INTERIOR BUILD-OUTS
Defined interior construction scopes supporting commercial space preparation and use.
MULTI-TRADE COMMERCIAL IMPROVEMENTS
Applicable scopes requiring coordination across more than one commercial trade or finish.
FRAMING
DRYWALL
COMMERCIAL PAINTING
FLOORING
TILE
DEMOLITION
DOORS & HARDWARE
FINISH CARPENTRY
PUNCH-LIST & CLOSEOUT WORK
BUILT FOR COMMERCIAL SPACES THAT NEED TO CHANGE, IMPROVE OR MOVE FORWARD.
TENANT SPACES • OFFICES • RETAIL • WAREHOUSE / FLEX • MULTI-TENANT COMMERCIAL
COMMERCIAL WORK HAS TO FIT THE PROPERTY AROUND IT.
Existing commercial environments may involve tenants, active operations, property rules, access requirements, scheduling constraints and coordination with other teams. The applicable construction scope should be planned around those conditions.
SUPPORT FOR GENERAL CONTRACTORS
IVO Group can also support defined commercial trade packages, punch work, finish scopes and additional project capacity where applicable.
FRAMING • DRYWALL • FLOORING • TILE • PAINTING • DEMOLITION • DOORS • PUNCH WORK
02 / PROPERTY SERVICES
COMMERCIAL PROPERTIES
KEEP CREATING NEW NEEDS.
IVO Group provides property-service support for applicable repair, maintenance-related, turnover and physical property requirements across commercial environments.
The need may be a damaged door, a wall repair, flooring work, a tenant turnover, a storefront condition or a larger multi-trade property requirement. The scope can change from one request to the next while the contractor relationship remains familiar.
That is the role of IVO Property Services: giving commercial clients another capable resource to contact as property needs arise.
MAINTAIN / 02
01 REPAIR
02 TURNOVER & IMPROVE
03 SUPPORT
Commercial Property Repairs
Tenant Turnovers
Corrective work addressing applicable physical conditions within commercial properties.
Physical property work supporting the transition of commercial spaces between occupants.
Warehouse Repairs
Physical property repairs and modifications within industrial environments.
Doors & Hardware
Applicable repair, replacement and adjustment work involving commercial doors, entry components and hardware.
Windows & Storefronts
Applicable repair and property work involving commercial window and storefront conditions.
NOT EVERY PROPERTY NEED REQUIRES A FULL CONSTRUCTION PROJECT.
TENANT CHANGES CREATE PROPERTY WORK.
When a tenant arrives or changes, the property may require repairs or modifications.
Some requirements are smaller, corrective or operational in nature. Property Services gives IVO Group a dedicated path.
PROPERTY
→
REPAIR
NEXT NEED
THE REQUIREMENT CHANGES. THE PROPERTY RELATIONSHIP CONTINUES.
PROPERTY MANAGEMENT • PROPERTY OWNERS • ASSET TEAMS • FACILITY & OPERATIONS TEAMS • COMMERCIAL TENANTS
THE VALUE ISN'T ONLY THE FIRST REPAIR.
IT'S HAVING ANOTHER COMMERCIAL RESOURCE TO CALL WHEN THE NEXT NEED APPEARS.
ONE LOCATION OR MULTIPLE PROPERTIES.
The relationship can begin with one defined need at one property and expand naturally when additional requirements arise.
General Service Requests: office@ivoservgroup.com • (206) 539-9549
03 / EMERGENCY PROPERTY RESPONSE
WHEN THE UNEXPECTED
BECOMES THE NEXT
PROPERTY REQUIREMENT.
Unexpected damage can quickly create a different set of priorities for a commercial property: secure the opening, protect the site, address the immediate physical condition and determine what needs to happen next.
IVO Group provides applicable emergency property-response support for commercial properties requiring temporary securing, protection, stabilization and subsequent repair within our capabilities.
The objective is practical: help move the property from an exposed or damaged condition toward a secure and repairable one.
RESPOND / 03
01 — SECURE
Address the immediate physical exposure or compromised access point where applicable.
Openings, doors, storefronts, access points, vacant-property conditions.
02 — PROTECT
Provide applicable temporary protection or stabilization intended to help reduce continued exposure while the permanent requirement is determined.
Temporary barriers, board-up, temporary closure, protective measures around the affected physical area.
03 — REPAIR
Where the permanent repair falls within IVO's applicable capabilities, move the property from temporary protection toward an appropriate completed repair.
Doors, framing, drywall, finishes, storefront-related construction, painting, flooring, or other applicable commercial repair scopes.
THE APPLICABLE RESPONSE DEPENDS ON THE PROPERTY CONDITION AND SCOPE.
CAPABILITY INDEX
01
Temporary securing of applicable damaged or exposed commercial openings while permanent requirements are determined.
EMERGENCY BOARD-UPS
03
Applicable temporary property protection and construction-related repair support following physical damage to commercial storefront areas.
STOREFRONT DAMAGE
05
Applicable temporary protection and subsequent construction-related repair where an impact has damaged part of a commercial property.
VEHICLE IMPACT DAMAGE
07
WATER-INTRUSION PROPERTY PROTECTION
Applicable temporary property protection or construction-related response where water intrusion has created a physical building condition.
02
Applicable temporary securing and follow-up physical repair involving compromised commercial entrances and door systems.
DAMAGED DOORS & ENTRYWAYS
04
Physical securing and applicable repair support following vandalism affecting commercial property components.
VANDALISM-RELATED PROPERTY DAMAGE
06
VACANT PROPERTY SECURING
Applicable temporary securing of commercial property openings and access points requiring physical protection.
08
STORM-RELATED PROPERTY DAMAGE
TEMPORARY PROTECTION IS SOMETIMES ONLY THE FIRST STEP.
A boarded opening, temporary barrier or secured entry may address the immediate exposure, but the property can still require permanent corrective work. When that work falls within IVO Group's applicable construction and property-service capabilities, the relationship can continue into the repair phase.
RESPOND
Emergency Property Response
REPAIR
Property Services
REBUILD
Commercial Construction
ONE PROPERTY CONDITION CAN CROSS MORE THAN ONE SERVICE PATH.
The applicable path can change as the immediate condition becomes a defined repair or construction requirement.
WHEN MIGHT A CLIENT CALL?
A storefront opening is damaged after hours and the property needs temporary securing.
A commercial door or entryway is damaged and no longer provides appropriate physical closure.
A vehicle impacts part of a commercial property and leaves an exposed or damaged area.
BUILT FOR THE PEOPLE RESPONSIBLE WHEN A COMMERCIAL PROPERTY CONDITION CAN'T SIMPLY BE IGNORED.
PROPERTY MANAGEMENT • PROPERTY OWNERS • ASSET TEAMS • FACILITY TEAMS • COMMERCIAL TENANTS • GENERAL CONTRACTORS
IVO Group can provide another point of contact when an unexpected physical property condition creates an applicable securing, protection or repair requirement.
WHEN CONTACTING IVO, HELPFUL INFORMATION INCLUDES:
PROPERTY LOCATION • WHAT HAPPENED / CURRENT CONDITION • PHOTOS IF AVAILABLE • WHETHER THE PROPERTY IS CURRENTLY EXPOSED • ACCESS OR SITE-CONTACT INFORMATION • ANY KNOWN IMMEDIATE PROPERTY REQUIREMENT
NEED PROPERTY RESPONSE?
THE IMMEDIATE PROBLEM MAY BE TEMPORARY.
THE PROPERTY RELATIONSHIP DOESN'T HAVE TO BE.
Once the property is secure, the next requirement may become a repair, modification or construction scope. IVO Group's broader service structure creates an opportunity to continue supporting the property where the subsequent work fits our capabilities.
04 / SPECIALTY SERVICES
SOME COMMERCIAL REQUIREMENTS
DON'T FIT A STANDARD CATEGORY.
Not every commercial property requirement fits neatly into construction, maintenance or emergency response. Some scopes involve an unusual combination of conditions, modifications, materials, trades or property constraints.
IVO Group's Specialty Services division provides a flexible path for applicable commercial assignments that require a more customized approach.
The process begins with the requirement itself: what needs to change, what condition needs to be addressed, and what result the property or project team is trying to achieve.
01 — MULTI-TRADE REQUIREMENTS
MULTI-TRADE COMMERCIAL SCOPES
Applicable assignments that involve more than one type of physical property work and benefit from coordinated execution under one defined scope.
MULTI-TRADE REPAIRS • COMMERCIAL DAMAGE REPAIRS • COMBINED INTERIOR REPAIR SCOPES • PROPERTY CORRECTION WORK • PUNCH & SPECIALTY ASSIGNMENTS
03 — SPECIAL INSTALLATIONS & STRUCTURES
SPECIAL INSTALLATIONS & TEMPORARY SOLUTIONS
Applicable installations, barriers, temporary structures or physical property solutions required for a specific commercial condition.
SPECIALTY INSTALLATIONS • TEMPORARY STRUCTURES • TEMPORARY BARRIERS • PROPERTY PROTECTION SOLUTIONS • CUSTOM PHYSICAL PROPERTY REQUIREMENTS
02 — COMMERCIAL MODIFICATIONS
PROPERTY & SPACE MODIFICATIONS
Applicable modifications to existing commercial environments where the property, tenant or operational requirement has changed.
WAREHOUSE & INDUSTRIAL MODIFICATIONS • INTERIOR COMMERCIAL MODIFICATIONS • EXTERIOR SPECIALTY REPAIRS • ACCESS OR FUNCTIONAL PROPERTY CHANGES • CUSTOM COMMERCIAL IMPROVEMENT SCOPES
04 — CUSTOM COMMERCIAL SCOPES
SCOPES THAT REQUIRE A DIFFERENT APPROACH
For applicable commercial requirements that do not match a standard service category but can be clearly defined, reviewed and appropriately scoped.
VACANT PROPERTY STABILIZATION • UNUSUAL COMMERCIAL REPAIRS • SPECIAL PROPERTY CONDITIONS • CUSTOM TENANT OR PROPERTY REQUIREMENTS • DEFINED NON-STANDARD COMMERCIAL ASSIGNMENTS
THE RIGHT PATH DEPENDS ON THE REQUIREMENT
COMMERCIAL CONSTRUCTION
— planned commercial improvement
PROPERTY SERVICES
— ongoing physical property need
EMERGENCY RESPONSE
— unexpected physical property condition
SPECIALTY SERVICES
— requirement that does not fit neatly into categories
WHAT A SPECIALTY REQUEST CAN LOOK LIKE
A warehouse or flex space needs a physical modification that does not fit a standard tenant-improvement scope.
A commercial property has several related repair conditions that cross multiple trades.
A property needs a temporary barrier, enclosure or protection solution for a defined condition.
An existing commercial space needs to be adapted around a new operational requirement.
A damaged area requires a combination of repair and modification rather than a single standard trade.
A client has a clearly defined commercial property objective but is unsure which contractor category should handle it.
Inquiry Email: office@ivoservgroup.com
DIFFERENT PROJECT. SAME COMMERCIAL RESOURCE.
The first IVO assignment may be construction, a repair, an emergency condition or a specialty requirement. The value of the broader relationship is having another commercial resource available when the next applicable need looks different from the first.
01 BUILD
Commercial Construction
02 MAINTAIN
Property Services
03 RESPOND
Emergency Property Response
04 SOLVE
Specialty Services
WHY IVO GROUP
THE FIRST PROJECT
SHOULD BE THE START
OF THE RELATIONSHIP.
Commercial properties create different requirements over time. The contractor needed today may be supporting a completely different type of property need tomorrow.
IVO Group was structured to support that reality. Rather than defining the relationship around only one service category, we aim to become another capable commercial resource that clients can contact as applicable requirements arise.
Every assignment is an opportunity to demonstrate how we communicate, coordinate and handle the work—not an assumption that the next project automatically belongs to us.
01
ONE POINT OF CONTACT
A clearer commercial relationship begins with knowing where to start. IVO Group provides a direct company pathway for applicable construction, property-service, emergency-response and specialty requirements.
03
MULTI-SERVICE CAPABILITY
One relationship can support different applicable requirements through Commercial Construction, Property Services, Emergency Property Response and Specialty Services.
05
FLEXIBLE PROJECT SUPPORT
The relationship can begin with one repair, one property, one project or one defined commercial scope rather than requiring a larger ongoing commitment.
YOU DON'T HAVE TO REPLACE THE CONTRACTORS YOU ALREADY TRUST.
IVO Group can begin as another commercial resource for a property, project or requirement where additional support is needed.
WHERE IVO CAN FIT
PRIMARY CONTRACTOR FOR A DEFINED SCOPE • ADDITIONAL CONTRACTOR CAPACITY • PROPERTY-SERVICE RESOURCE • SPECIALTY PROJECT SUPPORT • EMERGENCY PROPERTY CONTACT • COMMERCIAL GC / TRADE SUPPORT WHERE APPLICABLE
FAMILY OWNED. FAITH GUIDED. STEWARDSHIP DRIVEN.
We believe every property, project and relationship entrusted to IVO carries a responsibility to be handled with care, integrity and respect.
We don’t seek long-term contracts through complex agreements; we earn them through the quality of our response to every individual commercial need.
OUR STORY & VALUES →
General relationship & service discussions: office@ivoservgroup.com
Formal plans, specifications and bid packages: bid@ivoservgroup.com
02
COMMERCIAL PROPERTY FOCUS
The company is positioned around commercial spaces, properties, tenants and project environments rather than residential remodeling.
PROPERTY MANAGEMENT • COMMERCIAL OWNERS • TENANTS • FACILITY TEAMS • GENERAL CONTRACTORS
04
DIRECT COMMUNICATION
The goal is to understand the requirement, identify the applicable scope and keep the appropriate parties informed as the work moves forward.
06
FOLLOW-THROUGH
The quality of the relationship depends on more than winning the initial opportunity. Communication, coordination and how the applicable work is handled determine whether IVO earns the next call.
WHO WE SERVE
BUILT AROUND
COMMERCIAL ENVIRONMENTS.
IVO Group works with the people responsible for commercial properties, tenant spaces and projects across a range of operating environments. The property may look different, but the need for capable construction, repair, response and specialty support remains.
PROPERTY MANAGEMENT & MULTI-TENANT
Supporting applicable construction, turnover, repair and changing physical property requirements across managed commercial environments.
WAREHOUSE & INDUSTRIAL
Supporting applicable property repairs, physical modifications, commercial improvements and specialty requirements.
RETAIL & SHOPPING CENTERS
Supporting tenant spaces, storefront conditions, property repairs, improvements and applicable commercial modifications.
OFFICE & CORPORATE
Supporting commercial interiors, tenant changes, repairs, finishes and applicable improvement requirements.
COMMERCIAL REAL ESTATE
Supporting owners and asset teams as property conditions, tenant requirements and improvement priorities change.
PROPERTY MANAGERS • COMMERCIAL PROPERTY OWNERS • ASSET TEAMS • FACILITY & OPERATIONS TEAMS • COMMERCIAL TENANTS • GENERAL CONTRACTORS • DEVELOPERS
DIFFERENT PROPERTY. DIFFERENT REQUIREMENT. SAME PLACE TO START.
The appropriate IVO service path depends on the property, condition and scope—not simply the building category.
BUILD • MAINTAIN • RESPOND • SOLVE
GENERAL CONTRACTORS & PROJECT TEAMS
Supporting applicable defined trade packages, finish scopes, punch work and additional commercial project capacity.
OUR WORK
WORK BUILT AROUND
THE PROPERTY REQUIREMENT.
IVO Group's work can begin with a planned commercial improvement, an ongoing property requirement, an unexpected physical condition or a non-standard specialty scope. What changes is the requirement. What remains important is defining the work clearly and handling the applicable scope professionally.
COMMERCIAL CONSTRUCTION
Tenant improvements • renovations • build-outs • commercial finishes
EMERGENCY PROPERTY RESPONSE
Securing • temporary protection • applicable follow-up repair
SPECIALTY SERVICES
Modifications • multi-trade scopes • non-standard commercial requirements
PROPERTY SERVICES
Repairs • tenant turnovers • property modifications • ongoing requirements
DIFFERENT REQUIREMENTS. DIFFERENT TYPES OF WORK.
The work shown here represents the types of commercial environments and requirements IVO Group is positioned to support. Actual scope and applicability depend on the individual property and project.
INDUSTRY EXPERIENCE & RELATIONSHIPS
IVO Group's experience has included working within commercial property, contractor and business environments where communication, coordination and dependable execution are central to the relationship.
Kidder Mathews
Organizations shown reflect relevant business experience or relationships and are not presented as endorsements.
Terenno
AAA Management
ChainEx
01 / COMMERCIAL UNDERSTANDING
Approach the work in the context of an operating commercial property or project.
02 / CLEAR SCOPE
Define the applicable requirement before execution begins.
03 / DIRECT COMMUNICATION
Keep the appropriate project and property contacts connected to the work.
04 / FOLLOW-THROUGH
Treat each assignment as an opportunity to earn the next conversation.
THE NEXT PROJECT
DOESN'T HAVE TO LOOK
LIKE THE LAST ONE.
That is the purpose of IVO Group's broader commercial model: remain useful as the property's applicable requirements change.
LET'S WORK TOGETHER
HAVE A PROJECT OR PROPERTY NEED?
Whether it's a planned improvement, ongoing property need, specialty project or unexpected repair, tell us what you're working on and let's determine how IVO Group can help.
Start with the requirement. We'll help identify the appropriate next step.
01
REQUEST SERVICE
For property repairs, ongoing property needs, emergency property conditions, specialty requirements or an initial discussion about a commercial project.
GENERAL INQUIRIES & SERVICE REQUESTS
office@ivoservgroup.com
NOT SURE WHICH PATH APPLIES?
Start with Request Service and describe what the property or project needs.
HELPFUL INFORMATION  PROPERTY LOCATION • SCOPE OR CONDITION • DESIRED RESULT • PHOTOS IF AVAILABLE
For formal bidding: plans, drawings, specifications or bid documents if available.
CALL IVO GROUP
02
REQUEST A BID
For defined commercial opportunities involving plans, drawings, specifications, formal scopes or bid documents.
PLANS & BID DOCUMENTS
bid@ivoservgroup.com
IVO GROUP
ONE CALL. EVERY SOLUTION.
COMMERCIAL CONSTRUCTION • PROPERTY SERVICES • EMERGENCY RESPONSE • SPECIALTY SERVICES