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PROPERTY SERVICES & MAINTENANCE

KEEPING COMMERCIAL
PROPERTIES MOVING.

From everyday repairs and tenant needs to ongoing maintenance and property improvements, IVO Group provides flexible commercial property services designed to help property and facility teams keep their buildings operational, presentable and ready for what comes next.

MAINTENANCE • REPAIRS • TURNOVERS • PROPERTY IMPROVEMENTS

PROPERTY SUPPORT

MORE THAN A SERVICE CALL.
A RESOURCE FOR THE PROPERTY.

Commercial properties rarely have only one type of need. A damaged door today can become a flooring repair tomorrow, followed by a tenant turnover, painting project, wall repair, or larger property improvement.

IVO Group is structured to support those changing needs through one commercial relationship, giving property and facility teams a flexible resource for both planned work and unexpected issues.

ONE RELATIONSHIP. DIFFERENT PROPERTY NEEDS.

From one repair request to recurring property support, engage IVO Group where your property needs us.

01 / REPAIR

Everyday commercial property repairs and corrective work.

02 / MAINTAIN

Ongoing property needs and recurring maintenance support.

03 / TURN

Tenant turnover and make-ready work between occupancies.

04 / IMPROVE

Property upgrades, modifications, and capital improvement support.

NEED HELP WITH A PROPERTY ISSUE?

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PROPERTY SERVICE CAPABILITIES

THE EVERYDAY NEEDS THAT KEEP
COMMERCIAL PROPERTIES OPERATING.

From routine repairs and tenant-related work to property improvements and more involved corrective scopes, IVO Group provides flexible commercial property services designed around the changing needs of professionally managed properties.

Engage us for one service request or as a recurring resource for different needs across your property or portfolio.

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01 / REPAIR & MAINTAIN

Corrective and ongoing support for the physical needs of commercial properties.

02 / IMPROVE & PREPARE

Property improvements and preparation work supporting tenants, operations and changing building needs.

02.01

TENANT TURNOVERS

Repair and improvement scopes helping prepare commercial spaces for their next use.

02.02

PROPERTY IMPROVEMENTS

Targeted upgrades and modifications improving commercial property condition, appearance or functionality.

02.03

COMMON AREA IMPROVEMENTS

Repair and finish work for corridors, lobbies and other shared commercial spaces.

02.04

WAREHOUSE & INDUSTRIAL REPAIRS

Corrective and improvement work supporting warehouses, distribution spaces and industrial properties.

02.05

CAPITAL & SPECIALTY REPAIRS

Larger corrective scopes and property-specific projects requiring coordinated construction support.

02.06

PUNCH & CORRECTIVE WORK

Final repairs, adjustments and outstanding items requiring completion across commercial spaces.

01.01

COMMERCIAL PROPERTY REPAIRS

General corrective work for damaged, worn or malfunctioning property components.

01.02

DOORS & HARDWARE

Commercial door, frame and hardware repair, adjustment and replacement.

01.03

WINDOWS & STOREFRONTS

Repair and corrective support for commercial windows, storefront components and related openings.

01.04

DRYWALL & WALL REPAIRS

Patching, replacement and finish restoration for damaged commercial walls and surfaces.

01.05

FLOORING & TILE REPAIRS

Corrective work and replacement for damaged commercial flooring and tile.

01.06

INTERIOR & EXTERIOR PAINTING

Commercial repainting, touch-ups and finish restoration supporting property appearance and maintenance.

NOT SURE WHICH SERVICE YOUR REQUEST FALLS UNDER?

TELL US WHAT THE PROPERTY NEEDS.

Commercial property issues do not always fit neatly into one category. Send us the scope, photos or a description of the problem and we'll review how IVO Group can support the request.

ONGOING PROPERTY SUPPORT

ONE PROPERTY NEED TODAY.
ANOTHER ONE TOMORROW.

HAVE A CONTRACTOR READY FOR BOTH.

Managing commercial property means dealing with changing needs. Repairs, tenant requests, damaged finishes, doors, flooring, walls and improvement projects rarely arrive on the same schedule.

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IVO Group provides flexible property support designed to give commercial property and facility teams a familiar contractor they can return to as different needs arise.

Our objective is simple: understand the request, coordinate the work professionally and become a dependable resource for the next project when the need comes up.

REPAIR

MAINTAIN

PREPARE

IMPROVE

THE GOAL ISN'T ONE SERVICE CALL. IT'S BECOMING A CONTRACTOR YOU CALL AGAIN.

01

RECURRING REPAIR NEEDS

Support for commercial property issues that arise as buildings and tenant spaces are used every day.

02

PLANNED MAINTENANCE

Coordinated corrective and maintenance work that can be scheduled around property operations.

03

TENANT-RELATED WORK

Repair, turnover and improvement scopes supporting changing tenant and occupancy requirements.

04

PROPERTY IMPROVEMENTS

Larger repair and improvement needs that go beyond everyday maintenance requests.

STEP 01

SEND THE REQUEST

STEP 02

COORDINATE THE WORK

STEP 03

Property teams send IVO Group the scope, photos, location or project information.

Review the requirements, coordinate scheduling and complete the approved scope.

CALL US AGAIN

When another property need arises, your team already has an established point of contact.

LOOKING FOR A RELIABLE PROPERTY SERVICES RESOURCE?

TENANT TURNOVERS

ONE TENANT OUT.
THE NEXT SPACE STARTS HERE.

When a commercial tenant moves out, the space often needs more than one repair before it is ready for what comes next. IVO Group supports commercial property teams with coordinated turnover and make-ready scopes designed to address damaged finishes, walls, flooring, doors, paint and other physical property needs within one project relationship. Whether the space requires targeted corrective work or broader preparation, we can review the condition of the property and determine the scopes needed to move it forward.

01 — VACATED SPACE

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02 — REPAIR & PREPARE

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03 — READY FOR WHAT'S NEXT

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TURNOVER CAPABILITIES

DRYWALL & WALL REPAIRS

TILE REPAIR & REPLACEMENT

FINISH CORRECTIONS

COMMERCIAL PAINTING

DOORS & HARDWARE

PUNCH-LIST WORK

FLOORING REPAIR & REPLACEMENT

MINOR INTERIOR REPAIRS

PROPERTY IMPROVEMENTS

MULTIPLE ITEMS.
ONE COORDINATED TURNOVER SCOPE.

Instead of coordinating separate contractors for every corrective item, send IVO Group the property condition, photos or turnover scope and let us review where we can support the work.

01

WALK / REVIEW

Review the property condition, photos, scope or turnover requirements.

02

DEFINE

Identify the applicable repair and improvement scopes.

03

COMPLETE

Coordinate and complete the approved turnover work.

04

CLOSE OUT

Review completed work and applicable outstanding items.

HAVE A VACANT OR UPCOMING TENANT SPACE?

BUILDING ACCESS & EXTERIOR OPENINGS

KEEPING COMMERCIAL SPACES
SECURE, ACCESSIBLE AND PRESENTABLE.

Doors, windows and storefront systems are some of the most visible and frequently used components of a commercial property. When damage, wear or operational issues occur, they can quickly affect access, security, appearance and day-to-day property operations.

IVO Group supports commercial property teams with repair, replacement and corrective work for doors, hardware, windows, storefront components and related building openings.

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DOORS & ENTRY SYSTEMS

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WINDOWS & STOREFRONTS

HARDWARE & COMPONENTS

COMMON SERVICE REQUESTS

PLANNED OR ROUTINE REPAIR

  • Worn hardware
  • Door adjustment
  • Damaged finishes
  • Replacement needs
  • Storefront repairs
  • Property improvements

For scheduled repairs, replacements and property improvements, submit a Property Service request.

UNEXPECTED PROPERTY DAMAGE

  • Broken storefront
  • Damaged entryway
  • Vehicle impact
  • Vandalism damage
  • Exposed opening
  • Temporary securing needs

If unexpected damage leaves a commercial property exposed or requires temporary stabilization, review our Emergency Property Response services.

SOMETIMES THE DAMAGE DOESN'T STOP AT THE DOOR.

When an issue affects surrounding walls, finishes, flooring or other property components, IVO Group can review the broader repair scope and determine where our additional commercial capabilities can support the project.

BUILT AROUND PROPERTY OPERATIONS

DIFFERENT PROPERTIES.
DIFFERENT NEEDS.
ONE POINT OF CONTACT.

Every commercial property operates differently. A retail location may need storefront and finish repairs, an office property may require tenant turnover work, while a warehouse may need corrective repairs and modifications that support daily operations.

IVO Group provides flexible property-service support designed around the physical needs of commercial properties and the teams responsible for keeping them moving.

WHO WE SUPPORT

Property services designed to work alongside the people responsible for commercial buildings.

01

PROPERTY MANAGERS

Support for repairs, tenant needs, turnovers, property improvements and changing day-to-day building requirements.

02

FACILITY TEAMS

Additional contractor capability for corrective work, maintenance needs and property-specific projects.

03

OWNERS & ASSET MANAGERS

Commercial repair and improvement support focused on maintaining and improving physical property conditions.

04

COMMERCIAL REAL ESTATE TEAMS

Flexible contractor support for tenant spaces, common areas, vacant spaces and broader property needs.

COMMERCIAL ENVIRONMENTS WE SUPPORT

Property-service needs change by environment. Our capabilities can be applied across a range of commercial settings.

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OFFICE & CORPORATE

Tenant Turnovers • Drywall • Painting • Flooring • Doors • General Repairs

RETAIL & COMMERCIAL

Storefronts • Doors • Finishes • Repairs • Turnovers • Property Improvements

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WAREHOUSE & INDUSTRIAL

Repairs • Doors • Damage Repair • Painting • Modifications • Specialty Work

MULTI-TENANT COMMERCIAL

Common Areas • Tenant Spaces • Turnovers • Repairs • Improvements

MANAGING MORE THAN ONE PROPERTY?

KEEP THE RELATIONSHIP CONSISTENT,
EVEN WHEN THE PROPERTY NEEDS CHANGE.

Property managers and commercial real-estate teams may be responsible for different buildings with different requirements. IVO Group can review service requests individually while maintaining a consistent point of contact for the relationship.

REQUEST PROPERTY SERVICE

HAVE A PROPERTY NEED?
LET'S REVIEW IT.

Tell us what needs attention and provide the information you currently have available. Whether it's a repair, tenant turnover, property improvement or another commercial property need, we'll review the request and determine how IVO Group can support the scope.

Photos, work orders, scopes and supporting documents can be attached directly to your request.

PROPERTY SERVICE REQUEST

Complete the information below and include as much detail as currently available.

PREFER TO TALK FIRST?

Have a question about a property issue, upcoming scope or ongoing support? Contact IVO Group directly.

CALL

(206) 539-9549

PROPERTY SERVICE & GENERAL INQUIRIES

DIRECT CONTACT

VAL SERHIEIEV

Director of Vendor Relations & Strategic Partnerships

MANAGE COMMERCIAL PROPERTIES?

If you're looking to add another commercial contractor to your vendor network for recurring repairs, turnovers and property improvement needs, we'd be glad to discuss how IVO Group may fit into your property operations.

UNEXPECTED PROPERTY DAMAGE?

If damage has left a commercial property exposed or requires temporary securing or stabilization, review our Emergency Property Response services.

Service Type
Request type
One-time
Recurring
Project
Not sure
Timing
As soon as practical
Within days
Within weeks
Planning ahead
Flexible

Please upload relevant files to support your request. Accepted file types include photos, work orders, scope of work, and drawings.

ONE CALL. EVERY SOLUTION.

COMMERCIAL CONSTRUCTION • PROPERTY SERVICES • EMERGENCY RESPONSE • SPECIALTY SERVICES

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